In this section: |
April 1, 2012
Information Builders, Inc
Copyright 2000 - 2012, Information Builders, Inc.
All Rights Reserved
Index
Features and Enhancements
The R5.9 version provides these new features:
Defects
Approximately 20 existing defects have been fixed.
When submitting a problem to Technical Support, email is the preferred mechanism (support@informationbuilders.com). In the email, please provide as many of the following as possible:
C:\Users\<username>\AppData\Local\Information Builders\<product name>\error.log
Or
C:\Documents and Settings\<username>\Local Settings\Application Data\Information Builders\error.log on Windows XP
Replace <product name> with Visual Discovery Workbench AE, etc. as applicable to your product.
If you encounter an error/exception and are offered the opportunity to forward diagnostic information, please do so. However, note that you can help reduce the time to resolution by also including details of the actions that led to the event. Our ability to rapidly understand the problem is significantly increased when we know all the details.
If you cannot find answers to your questions using the online help "Table of Contents", "Index" or "Find" tabs, or in this release notes file, have your application license number handy and contact us:
Call the Information Builders, Inc Technical Support line at 1-800-736-6130
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