If You Need Additional Help

If you have further questions or have contacts on this document, please contact us:

Address

Information Builders, Inc.

Two Penn Plaza New York, NY 10121-2898

Website

http://www.informationbuilders.com

Email

support@InformationBuilders.com

sales@InformationBuilders.com

Phone

(212) 736-4433

When Things Go Wrong

There are 4 diagnostic files we typically request, depending on the situation:

If you send a diagnostic email to WebFOCUS Visual Discovery (by clicking on Details in the error dialog), the error log and .nfo information gets included automatically.


WebFOCUS