Poor implementations of 3D graphics acceleration on some PCs can cause graphics drawn by WebFOCUS Visual Discovery to be incorrect or corrupted. This happens most often on older laptops. You can often correct this problem by turning graphics acceleration off for the system. Typically this is done by:
You can turn off hardware graphics acceleration just for WebFOCUS Visual Discovery by changing the configuration file for WebFOCUS Visual Discovery.
Add a new entry to the appSetting section. This will typically contain this initially:
<appSettings> <add key=”CommandTimeout” value=”30”/> <add key=”SkipRowCount” value=”false”/> </appSettings
Add this line to this section:
<add key=”UseGenericGraphics” value=”true”/>
The section will now look like this:
<appSettings> <add key=”CommandTimeout” value=”30”/> <add key=”SkipRowCount” value=”false”/> <add key=”UseGenericGraphics” value=”true”/> </appSettings
The value may be false or 0 to cause acceleration to be used.
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