Feedback Blogging

How to:

Feedback blogging enables you to instantly enter feedback comments about a measure, and the associated objective, for which you have responsibility. Each instance of feedback is stored and tracked by user and provides valuable data including Owner ID, the date and time the feedback was entered, percent achieved, and indicator color at the time of input.

If feedback has been entered, a feedback icon appears on the reports and views associated with the measure, and on the Strategy Map above the associated objective. Hover the mouse over the feedback icon to display the most recent feedback. If you click the icon, you can add new feedback, view related feedback entered by others, and edit any existing feedback that you recently added.

The following is an example of viewing feedback by hovering over a feedback icon on a report.

Feedback icon

The following is an example of viewing feedback by hovering over a feedback icon on the Strategy Map.


feedback icon on a Strategy Map



Procedure: How to Add Feedback

  1. To add feedback for a measure on a report or view, click the measure and select Feedback... from the menu, as shown in the following image.
    Feedback option

    To add feedback for an objective on the Strategy Map, right-click the objective and select Feedback... from the menu.

    The Feedback panel opens, displaying an input text area (and any feedback that exists), as shown in the following image.

    Feedback panel
  2. Type feedback comments in the input text area.
  3. To display additional feedback related to the selected measure, select the Show related feedback checkbox.
  4. To arrange the order in which existing feedback appears, select Input Date or Dimension from the Sort by drop-down menu.
  5. To hide the input field and maximize the area to view existing feedback, select Hide Input Area and the input field for entering feedback is removed from the pane.

    To restore the input field, click Show Input Area.

  6. When you are finished entering feedback, click Save.

    The saved feedback appears at the bottom of the panel.

    You can type up to 1024 characters to document the selected measure.

  7. If you want to edit existing feedback that you recently added, click the hyperlinked feedback below the Feedback heading at the bottom of the panel. Make any edits in the dialog box that opens and click Save.


Procedure: How to Edit or Delete Feedback

  1. To edit or delete feedback that you entered for a measure on a report or view, click the measure that displays the feedback icon, then select Feedback from the menu.

    To edit feedback that you entered for an objective on the Strategy Map, double-click the feedback icon or right-click the objective, then select Feedback from the menu.

    The Feedback panel opens, displaying existing feedback.

  2. Click the desired comment hyperlink listed in the Feedback column below the input text area.
  3. To save the edited feedback, click Save.

    To delete the feedback, click Delete, a confirmation dialog box appears, then click OK.

Note: Feedback editing can only be performed for a period of time that is preset by your PMF Administrator, who can also disable the option to edit feedback.


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